Bault Global Terms of Service

Version v1.0 | Published Sep. 4, 2026 | Effective Sep. 4, 2026

These Global Terms of Service ("Terms") govern access to and use of the Bault website, online store, and related services (collectively, the "Service") operated by THE BAULT, INC. ("Bault," "we," "us," or "our") by users located outside the Republic of Korea. Users located in the Republic of Korea are governed by our separate Korean-language Terms of Service. By accessing the Service, creating an account, or placing an order, you agree to be bound by these Terms.

1. Definitions

• "Service" means the Bault website and online store, and any related services we operate, including our official site and channels such as our Naver Smart Store listing where applicable.

• "Chance-based product" means a Bault trading card product (box or pack) in which the specific cards included are randomly inserted according to a probability disclosed in advance.

• "Redemption card" means a card that may be randomly obtained from a chance-based product, which a user can register and verify on the Service to receive a physical premium item.

• "Loyalty points" or "mileage" means points that we may, at our discretion, grant to users for use toward future purchases, on terms we will announce separately if and when the program launches.

2. Eligibility and Age Requirement

Given the chance-based nature of our trading card products, the Service is intended for users aged 14 and older. If you are under the minimum age of digital consent in your jurisdiction, you may only use the Service with the involvement and consent of a parent or legal guardian, consistent with our Privacy Policy.

3. Account Registration

1. To access certain features, you must register an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. We may refuse registration or suspend or terminate an account where information provided is false or incomplete, where required to comply with law, or where we reasonably believe the account is being used for fraud, abuse, or to circumvent purchase limits (including through bots or automated scripts).

3. You may close your account at any time by contacting us; we will process the request promptly, subject to any records we are required to retain by law.

4. Orders and Formation of Contract

1. Product listings are an invitation to order, not a binding offer by Bault. Your order constitutes an offer to purchase, which we may accept or decline.

2. We may decline or cancel an order where: the order contains false or incomplete information; payment cannot be verified or is suspected to be fraudulent or unauthorized; the product is out of stock or mispriced due to a clear error; or the order appears to have been placed using bots, scripts, or other automated means designed to bypass fair-access measures.

• Collector resale is part of how the trading card hobby works. We do not decline or cancel an otherwise valid order, nor restrict a customer's use of a legitimately purchased product, merely because the buyer may resell or transfer it afterward. This paragraph does not limit our right under 4.2 to act against bot-driven bulk purchasing or other abuse of our ordering systems.

3. A contract is formed when we send you an order confirmation. Until then, we may modify or decline your order.

5. Pricing and Payment

• All prices are shown in the currency displayed at checkout and are inclusive or exclusive of tax as indicated. Prices may change at any time but will not affect orders already confirmed.

• We accept payment methods made available at checkout (e.g., credit/debit cards and other processor-supported methods). Payment is processed by our third-party payment processor; we do not store full card numbers.

• You are responsible for any customs duties, import taxes, or similar charges assessed by your country upon delivery, unless we state otherwise for a specific order.

6. Errors, Inaccuracies, and Omissions

Occasionally there may be information on the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel an affected order, at any time without prior notice, including after an order has been submitted and even if it has been confirmed and your payment method charged. We are under no obligation to honor a price or offer that we determine, in our reasonable judgment, resulted from a pricing or typographical error; in that case, we will notify you and refund any amount already charged for the affected order.

7. Shipping and Delivery

• Estimated delivery times are provided at checkout and may vary based on destination, customs processing, and carrier performance. Bault is not responsible for delays caused by customs authorities or shipping carriers once goods have left our facility.

• Risk of loss passes to you upon delivery to the carrier, except where mandatory local consumer law provides otherwise.

8. Returns and Right of Withdrawal

1. Where the mandatory law of your country of residence grants you a right of withdrawal or cancellation (for example, the 14-day right of withdrawal available to consumers in the EU/UK), that mandatory right applies and takes precedence over this Section.

2. Where no stronger mandatory right applies, our standard policy is: you may request a return within 7 days of delivery, provided the product is unopened. Because the value of a sealed chance-based product depends on its contents being unknown and unverified, we cannot accept returns of products whose factory seal has been opened or broken — opening the seal reveals the randomized contents and makes the product unsuitable for resale. Outer shipping packaging may be opened without affecting eligibility.

3. To request a return, contact us using the details in Section 22. Once we receive and inspect the returned item, we will process your refund to your original payment method within a reasonable time.

4. Where a product is defective, materially not as described, or the wrong item was shipped, we will accept the return regardless of seal condition and will cover the cost of return shipping.

9. Limited-Edition Pre-Order and On-Site Pickup Sales

For certain limited-edition or event-linked products, we may offer online pre-order with pickup at an in-person event ("on-site pickup pre-order"). Where we do, the following terms apply in addition to Section 8, and specific product pages or announcements may add further detail.

• Unopened standard: a product is considered "unopened" if the factory seal on the product box itself is intact, even if the outer shipping/delivery packaging has been opened.

• Return method: return in person at our sales booth during the event, or by the method we designate after the event (in-person drop-off or mail); refunds are issued once we confirm unopened condition.

• No general per-person purchase limit applies unless stated for a specific product.

• Identity verification: we may verify your identity against your order (e.g., photo ID) when you collect a pre-ordered item on-site.

• Event cancellation: if the event itself is cancelled or postponed due to force majeure (weather, disaster, etc.), we will announce an alternative fulfillment method (shipping or a rescheduled pickup) rather than an automatic refund.

• No-shows: if you do not collect your item on-site, contact us using the details we provide to arrange fulfillment; we will not automatically refund, discard, or otherwise dispose of your order without hearing from you.

• As with all Bault products, we do not restrict your ability to resell or transfer a legitimately purchased limited-edition item.

10. Redemption Program

1. If you obtain a redemption card from a Bault chance-based product, you may register its unique code on the Service, together with your name, shipping address, and contact information, to request the corresponding physical premium item.

2. Redemption may be refused where the code cannot be read due to damage, or where the code has already been registered/used.

3. We target fulfillment within 120 days of code registration. If we have not fulfilled your redemption within that period, we will send you a reminder notice.

4. If, due to inventory or discontinuation, we are unable to provide the exact card shown at the time of your request, we reserve the right — after notifying you — to fulfill your request with a card of equal or greater tier, or with equivalent loyalty points, in our discretion.

5. If fulfillment has not occurred within the 120-day target in Section 10.3, you may request substitution under Section 10.4.

6. We do not currently offer real-time carrier tracking for redemption shipments; status updates are available through our customer support.

7. If a redemption item cannot be delivered because of an error in the shipping address or contact information you provided, we may charge you the cost of re-shipment.

11. Loyalty / Mileage Program (Planned)

We are evaluating a loyalty points program that would allow users to earn and redeem points toward future purchases. If and when we launch this program, we will publish its specific terms — including earning rate, redemption rules, and expiration, if any — before it takes effect. Loyalty points will not be redeemable for cash except where required by law.

12. User Conduct and Prohibited Uses

You agree not to:

• Provide false or misleading information when registering or ordering

• Use another person's account or payment information without authorization

• Use bots, scripts, or other automated means to place orders or to circumvent purchase limits or fair-access measures

• Interfere with or disrupt the Service or its underlying infrastructure, or knowingly transmit any virus, malware, or other harmful code

• Infringe the intellectual property or other rights of Bault or any third party

• Use the Service for any unlawful purpose, or to solicit others to perform unlawful acts

• Harvest or collect other users' personal information, or send unsolicited advertising or spam through the Service

• Otherwise use the Service in a manner that violates these Terms

We reserve the right to refuse Service to anyone for any reason at any time, and may terminate your use of the Service for violating any of the prohibited uses above (see Section 18).

13. User Submissions

If you submit reviews, comments, photos, or other content to the Service (for example, a product review), you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, edit, and display that content in connection with operating and promoting the Service and our products. You are solely responsible for your submissions and represent that you have the right to submit them and that they do not violate any third party's rights or applicable law. We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, or otherwise objectionable.

14. Intellectual Property

1. All content on the Service — including the Bault name, logo, product designs, and site content — is owned by us or our licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent, except as necessary for personal, non-commercial use.

2. Certain Bault products are produced under license and may include trademarks, logos, characters, or player likenesses owned by third-party rights holders (for example, esports organizations, leagues, or teams). Rights in that third-party content remain with the respective rights holders, and your use is limited to personal, non-commercial collection and enjoyment of the physical product.

15. Third-Party Links and Services

The Service may contain links to third-party websites or rely on third-party tools and services (for example, our payment processor, hosting provider, or shipping carriers) that are not owned or controlled by Bault. We are not responsible for the content, accuracy, or practices of any third-party site or service, and your use of them is at your own risk and subject to their own terms and policies.

16. Disclaimers and Limitation of Liability

• The Service and products are provided "as is" and "as available" to the fullest extent permitted by law, without warranties of any kind, whether express or implied, except as expressly stated by us or as required by applicable law. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

• To the fullest extent permitted by applicable law, Bault's aggregate liability arising out of or relating to an order will not exceed the amount you paid for that order, and we will not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind. This limitation does not apply to liability that cannot be limited under applicable law (such as liability for fraud, gross negligence, or death or personal injury caused by our negligence).

• Nothing in these Terms limits any right that cannot be limited or excluded under the mandatory consumer protection law of your country of residence.

17. Indemnification

You agree to indemnify, defend, and hold harmless Bault and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, and employees from and against any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or relating to your breach of these Terms, your violation of any law or the rights of a third party, or your use of the Service, except to the extent such claim arises from our own breach of these Terms or violation of applicable law.

18. Termination

We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, including where we determine, in our sole judgment, that you have violated these Terms. Sections of these Terms that by their nature should survive termination (including, without limitation, ownership provisions, warranty disclaimers, indemnification, and limitations of liability) will survive. You may stop using the Service, and close your account under Section 3.3, at any time.

19. Governing Law and Dispute Resolution

1. These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-laws principles, except that if you are a consumer resident in a jurisdiction that requires application of local law for consumer protection purposes, that local law applies to the extent required.

2. Any dispute arising out of or relating to these Terms or the Service will first be addressed through good-faith negotiation via our customer support. If you are an EU consumer, you may also access the European Commission's Online Dispute Resolution platform. If you are a consumer, nothing in this Section deprives you of the protection of mandatory provisions of the law of your country of habitual residence, including your right to bring proceedings before the courts of that country.

3. Subject to Section 19.2, the courts of Seoul, Republic of Korea have non-exclusive jurisdiction over disputes arising out of these Terms. These Terms do not include an arbitration agreement or class-action waiver.

20. Entire Agreement; Severability

• Entire agreement: These Terms, together with any policies or documents referenced in them (including our Privacy Policy), constitute the entire agreement between you and Bault regarding the Service, and supersede any prior agreements between you and Bault relating to the Service.

• Severability: If any provision of these Terms is found by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

21. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on our website with a new effective date, and where changes are material, we will provide additional notice (such as an email or an on-site banner) at least 30 days before the changes take effect for existing users. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

22. Contact Us

	Details
Company	THE BAULT, INC.
Representative	DONGWAN HAN
Business registration no.	428-86-03534
Address	6F, 140 Sapyeong-daero, Seocho-gu, Seoul, Republic of Korea
Customer support	02-521-6525 / support@bault.cards